Towing
Safe and reliable towing when you need it most
Roadside services
JIB Roadside Assistance evolves from a fast and connected world. We deliver critical services when time is of the essence.
Our Services
Your Time Is Precious
Get matched with a Technician
The customer is matched with the nearest available technician and can review technician price and profile before confirming the service request.
Technician arrives
The service technician accepts the service request, arrives, and performs the requested service.
Rate your experience
At the end of each service, customers and technicians can rate each other from 1 to 5 stars.
Live Coverage Checker
Check roadside coverage in your area
We're expanding! Nearby ZIPs are now live, share your ZIP to check availability.
Great news!
Enter a ZIP code to check coverage.
Download App
Instant Cost Estimate
Estimate roadside help
Select a service and enter your ZIP code to see an estimated price range and arrival window.
Frequently Asked Questions
How long does the customer sign up process take?
If you have all the relevant information, on average it only takes about 10 minutes.
Do I have a choice on roadside technicians?
Technicians are assigned based on a 5-10 mile proximity to you, which enables us to fulfill quick and efficient services.
What is a Mechanic Advisor?
Mechanic Advisors provide experienced diagnosis to help you virtually troubleshoot a mechanical problem without you having to wait 30 minutes at a mechanic's shop.
How do I get in touch with a Mechanic Advisor?
Connections are made through the JIB app.
Do I need to sign up as a member and pay dues?
No membership dues are required! JIB is an on-demand, pay-as-you-need service.
Are all services a single fee with no price escalations?
Our pricing algorithm provides the most competitive fixed price option for each service and timeframe.
Can I tip the technician or mechanic advisor for great service?
Yes! You can tip and provide feedback through our app.
How can I cancel a service request?
Services are cancelled through the JIB app. There will be no charge if the service request is cancelled before the technician is assigned and routed to deliver the service.
Get roadside assistance now
Download App, choose your service, and get matched with a technician.