About JIB
Our mission is to advance mobility by making roadside assistance faster, smarter, and more transparent.
Faster, smarter, and more transparent roadside assistance
Through technology-enabled dispatch, real-time tracking, and a network of trusted local providers, JIB helps drivers get back on the road safely while reducing wait-times and uncertainty.
- A platform designed for the future of transportation
- Trusted on-demand mobility assistance when time matters
- Economic opportunities for local roadside providers
Why JIB Exists
Fast help
JIB exists to provide fast, transparent, and dependable help that gets people safely back on the road.
Local technicians
Our platform connects immobilized drivers with local roadside technicians within a 5-10 mile proximity.
Better service
JIB improves lives through enhanced service quality, speed in delivery, and customer satisfaction.
Frequently Asked Questions
How long does the customer sign up process take?
If you have all the relevant information, on average it only takes about 10 minutes.
Do I have a choice on roadside technicians?
Technicians are assigned based on a 5-10 mile proximity to you, which enables us to fulfill quick and efficient services.
What is a Mechanic Advisor?
Mechanic Advisors provide experienced diagnosis to help you virtually troubleshoot a mechanical problem without you having to wait 30 minutes at a mechanic's shop.
How do I get in touch with a Mechanic Advisor?
Connections are made through the JIB app.
Do I need to sign up as a member and pay dues?
No membership dues are required! JIB is an on-demand, pay-as-you-need service.
Are all services a single fee with no price escalations?
Our pricing algorithm provides the most competitive fixed price option for each service and timeframe.
Can I tip the technician or mechanic advisor for great service?
Yes! You can tip and provide feedback through our app.
How can I cancel a service request?
Services are cancelled through the JIB app. There will be no charge if the service request is cancelled before the technician is assigned and routed to deliver the service.
Time is of the essence
Download App to request on-demand roadside assistance from JIB.