About Us
Mission
Our mission is to advance mobility by making roadside assistance faster, smarter, and more transparent. Through technology-enabled dispatch, real-time tracking, and a network of trusted local providers, JIB helps drivers get back on the road safely while reducing wait-times and uncertainty. We are committed to improving the roadside experience with a 45-minute response goal and a platform designed for the future of transportation.
Vision
To build the nation’s most trusted on-demand mobility assistance network, delivering certainty during transportation disruptions while creating economic opportunities for local providers and advancing a more efficient, connected, and sustainable transportation ecosystem.
Why?
We believe mobility is essential to everyday life. No one should have to wait hours for roadside assistance. JIB exists to provide fast, transparent, and dependable help that gets people safely back on the road and back to what matters most.
JIB Roadside Assistance and Mobility Services is an American multinational network of driver technicians.
“Customer demand for personal assistance and concierge services is growing.” The average response time from automotive Original Equipment Manufacturers and insurance providers emergency roadside assistance programs is 48 minutes compared to 36 minutes among other independent commercial providers.
Our industry leading platform seamlessly connects immobilized drivers with a network of local roadside technicians delivering fast and efficient on-demand service within a 5 – 10 mile proximity! JIB is an efficient and cost-effective service option for consumers and creates more business opportunities for roadside technician drivers to earn on their schedule as independent contractors. We bring critical services, people and their cities closer. JIB improves lives through our enhanced service quality, speed in delivery and customer satisfaction.
Environmental Impact
Most car drivers would agree that breakdowns aren’t a very anticipated part of life, but the negative impact of breakdowns extends well beyond the inconvenience of personal schedules.
OUR NETWORK CAN REDUCE "CAR"BON EMISSIONS by 15%*
We are dedicated to propagating a green and efficient environment for years to come.
*For each car we service in a 5-mile radius, our roadside technicians emit 351 G CO2e/mile for fuel combustion emissions in the environment. That is 1,755 G CO2e/5 mile. So, 69 million breakdowns and recoveries recorded across the US last year equals 121,095,000 G CO2e/5 mile. Our network can reduce this impact by 18,164,100 g CO2e/5 mile.
ENVIRONMENTAL IMPACT
Our innovative roadside concierge service cuts the lowest industry wait time by more than 58%!
Average response time of Original Equipment Manufacturers & Insurance Provider Emergency Roadside Programs.
Average response time for Independent Commercial providers.
Approximate number of breakdowns and recoveries in the US in the last year.
Our innovative roadside concierge service cuts the lowest industry wait time by more than 58%!
